The company’s personal data collection measures are used to identify, retrieve and process customer records so that the company can follow up on customer needs and provide tailor-made products and services. For the specific use of your identification information, please refer to Chapter 13, Personal Information Collection Statement below.

2. Collection principles

In order to protect the privacy of your personal data, the company ensures that its policies and practices regarding the collection, use, retention, transfer and access of personal data are in compliance with the provisions of the Personal Data (Privacy) Ordinance, Chapter 486 of the laws of Hong Kong.

3. Collection method

We may obtain personal information about you from different sources. We may be on or through our website, through, download and/or use our social media/social network pages (or related platforms or relative mobile apps such as Facebook, Instagram), in any of our branches During the event, or participate in any of our loyalty programs or apply for membership programs, collect the relevant information provided by you. This privacy policy does not involve any information collected by our retail partners. When you browse this website, our social media/social network pages (or related platforms or relative mobile apps), we may use automatic methods or technologies, such as "cookies", web server log files (Web Server Logs) and Web Beacons (Web Beacons) collect certain information related to your device or use.

4. Collection of personal identification identifiers

You may be required to provide personally identifiable information from time to time, including but not limited to your name, gender, age, identification document number, telephone number, fax number, residential address, email address, credit card information, education level, occupation, Family income, interests and favorite activities, etc. If you refuse to provide relevant information, the company may not be able to provide you with appropriate services. If you are under the age of 18, you must first obtain the consent of your parent or guardian before you can provide any personally identifiable information to the company.

5. Direct selling

Once you provide our company with personally identifiable information, you may receive our company's phone emails, direct marketing emails or other ways to provide you with marketing information. For more details, please refer to the marketing and promotion section below . If you do not wish to receive the relevant information, please call or email our customer service with your name and contact number.

6. Marketing and Promotion

We may use personal data for marketing and promotion, including (i) sending or displaying to you the latest information, offers and promotional news about our company, including competition and sweepstakes information; (ii) sending or displaying information about me Affiliate discounts (such as competitions and sweepstakes) from partners of the Party’s plan; or (iii) tailor-made and track your interactions with online banners and links from third-party websites to our website. In addition, we may use personal data to analyze member preferences and market trends, and to gain insights into new phenomena, so that we can tailor-made rewards and offers to you. This may involve merging the personal data we hold about your use of our services with the information we have collected about your network usage. In addition, we may also merge the information collected about you with information about other customers to gain new insights into new phenomena and establish market trends. We may provide these observations to our third-party program partners for marketing and promotion purposes. In addition, we are currently using advertising services and products provided by third-party service providers (such as marketing agencies and social media platforms) for marketing and promotion, which may involve us sharing the personal information we hold about you with them.

We may provide you with marketing, promotional communications and research invitations through mail, telephone or online (including via email or your mobile device or through online banners); where appropriate and necessary, we will collect you Asking for your consent when providing information, or giving you the opportunity to choose not to receive marketing materials You can contact us in the following ways to indicate that you choose to stop receiving relevant communications. Please note that if you choose to unsubscribe or stop receiving marketing communications, you will continue to receive our management emails, account summary and the latest information on our services.

7. Data preservation

When you do business with our company, our company will keep all your transaction records for review purposes. The company's general policy is to keep the relevant information for a reasonable period of time.

8. Disclosure of Information

The company can usually share your personal data with its subsidiaries, affiliated companies, associated companies and any company in which they have an interest, or transfer relevant data to them. For details, please refer to the company's statement on collection of personal data. If you do not want our company to disclose your information to any third party, please call/email our customer service together with your name and contact number.

9. Access to personal data

You can fill out the form OPS003 or write to the customer service manager of the company to request access to your personal data. The company will follow the provisions of Article 19 (1) of the Personal Data (Privacy) Ordinance, upon receipt of your Comply with your request within 40 days after request. According to Article 20(3e) of the Regulations, if you refuse to make a request for access in a form or in writing, the company has the right to refuse your request for access. According to Article 28 of the Regulations, the company may charge reasonable fees to those who access data. However, if you are indeed accessing your personal data to make reasonable corrections, the company may waive the relevant fees at its discretion.

10. Correction of personal information

You must write to the customer service manager of our company to change your personal information and provide the correct information that needs to be corrected. The company will correct your personal information within 40 days after receiving your request in accordance with Article 23 of the Personal Data (Privacy) Ordinance. There is no charge for correcting personal information.

11. Security

The personal information you provide to the company will be properly stored in the company's customer service system, and only authorized persons can access it.

12. Inquiry

If you want to inquire about our privacy policy statement, please contact our customer service. (This statement can be modified from time to time without prior notice, please check it frequently.)

13. Personal Information Collection Statement

As a customer of LOOKING BACK, you may need to provide our company with your personal information ("related personal information") when purchasing our company's products ("related services"). If the relevant personal information is incomplete or incorrect, the company may not be able to provide or continue to provide relevant services to you.

The company will keep your personal information confidential at all times. The company's policies and practices regarding the collection, use, preservation, disclosure, transfer, confidentiality and access to personal data are in compliance with the laws of Hong Kong and the "Personal Data (Privacy) Ordinance" and have been included in this statement.

You agree that the personal information provided to the company may be used and stored by the company for the following purposes and other purposes required by law from time to time:

a. Provide related services, including:

(i) Member discounts: shopping discounts, value-added discounts, points discounts, affiliate discounts and member activity discounts.
(ii) Member services: reservations, applications, daily operations, inquiries, suggestions, complaints, handling and follow-up of suspicious transactions, continued use and termination of membership services.
(iii) Product promotion: product promotion related to LOOKING BACK, including but not limited to services, accessories, handbags, skin care products, food, etc.
(iv) Service opinion survey conducted to better understand customers and provide better services.

b. The company used to promote products related to related services

And used to promote goods;

c. Dealing with benefits from or related to related products;

d. Analyze, verify and/or check your credit, payment and/or status in relation to the provision of relevant products;

e. To process payment instructions, direct debit arrangements and/or credit arrangements requested by you;

f. To facilitate the daily operation of your account and/or to collect the payment due in your account for related services;

In addition, according to the agreement between you and the company, the company may store relevant personal data in one or more databases held by the company for the purposes mentioned above to promote products and/or services and to compare your Other information provided for the above purpose.

According to relevant regulations, the company has the right to charge reasonable processing fees for requests for access to personal data. If you want to check or correct your personal data, or request a copy of the personal data held by the company, please email info@lookbackfashion.com Contact the company.

If you do not want to receive promotional information about the products provided by the company, or do not want the company to disclose, transfer or use your personal data for the purposes described in this paragraph, please write to, call or email to notify the company, and Indicate your name and contact number.

According to the Personal Data (Privacy) Ordinance, you have the right to:

(1) Determine whether the company holds your personal data;
(2) Check your personal data held by the company within a reasonable time;
(3) Check your personal data held by the company in a reasonable way;
(4) Request the company to correct incorrect personal data.

For enquiries, please email us info@lookbackfashion.com